If you have a diploma or a degree, this program will prepare you for the exciting career of user experience (UX) design. UX designers consult with target audiences (users) to collect and interpret data that can be used to make technology, products and services that meet their needs, are functional and pleasurable to use, and meet the strategic objectives of businesses and organizations.

With this graduate certificate, you will be prepared to work with clients in a number of different industry sectors to achieve these vital business objectives. The program will help you develop skills in research, facilitation, presentation, business analysis, project management, information architecture, usability assessment as well as visualization. You will learn how to implement design-thinking processes and strategies, conduct user research, employ usability and accessibility best practices, and produce UX documentation to help companies and organizations generate innovative products and services that meet the needs of their customers and audiences.
PROGRAM HIGHLIGHTS
Client Testimonial:

"Their flexibility, rapid turnaround and creative and innovative approach to problem-solving, namely helping me with my 2 projects with very tight timelines, is exactly what industry all too often complains the education sector can’t do." — Craig Desjardins, Director, Strategy, Innovation & Partnerships, City of Kingston

Highlights:

Faculty with industry experience and extensive professional networks developing
rich learning experiences for students
Small class sizes allow for a close relationship between faculty and students
Guest speakers from industry
Real-world experience with client projects is integrated into courses throughout the program
Professional presentations of work to clients

UX design is one of Canada's fastest-growing fields and UX designers are in high demand. UX designers and consultants work in diverse industry sectors including media and design, financial services and banking; healthcare and medical services; technology services; computer software development; business and professional services; human resources and organizational development; government and public sector; and manufacturing.

Graduates have gone on to work as full-time researchers and UX designers in various industries such as higher education, information technology, technology companies and heath care.