The Strategic Merchandising Operations Management, two-year Ontario College Graduate Certificate is an innovative program that provides students with a unified foundation to manage and control merchandising operations in the modern world. The future of merchandising operations is dynamic, and this program prepares university and college graduates for exciting careers in digital merchandising and retail management operations. In the program, students gain specialized expertise and technical knowledge to build an in-depth understanding of contemporary merchandise management and build strategies to support the flow of a product from the manufacturer to the consumer

Throughout this highly interactive program, students are introduced to the responsibilities and current tools of operations and supply chain management and how the entire value chain is operationalized for maximum efficiency. As such, program curriculum focuses on relevant areas such as finance, product selection and procurement, inventory management, resource planning, merchandising information systems and operational leadership. Students will combine these core concepts with courses in digital merchandising and online marketing to build the skills necessary to be successful in today’s ever-changing digital world. The importance of corporate social responsibility, as well as equity, diversity and inclusion in Canadian businesses and how to apply these concepts in their workplaces are also covered.

This Lambton College program is licensed to and delivered by Queen's College (PDF), a licensed private career college in Mississauga, Ontario. Students that are registered at Lambton in Mississauga are students of a public college and as such, will receive full credit from Lambton College for all Lambton College courses completed at the Queen's College campus in Mississauga. Students who meet program graduation requirements will graduate with a credential from Lambton College. Students may be scheduled to have classes on Saturdays.