A student graduating from the Office Administration - Health Services program will graduate with a two -year diploma opening the door to a variety of employment opportunities in both the private and public work sectors. Graduate employment rates released in the fall 2019 showed 95%-100% employment.

Students will gain knowledge in the following areas:

Technical skills

Advanced level Office 365/2019 cloud-based computer application skills including Word, Excel, Access, PowerPoint, OneNote etc.
Outlook 365 - students become proficient in producing professional email communications, creating folders to stay organized, use of Outlook calendar to book appointments and schedule meetings.
Additional software applications include Accuro EMR, Adobe Acrobat DC Pro and Sage 50.
Students will be required to achieve a keyboarding speed of 50-60 GWPM.
Students learn to share and edit documents in a cloud-based environment. Using MS Teams, collaboration software students learn how to book, attend and chair virtual meetings.
Soft skills

Client, patient and customer relationships are built on the use of effective and consistent communication as well as the ability to uphold and maintain confidentiality. The ability to work both independently and collaboratively are skills that are highly valued.
Employers seek office administrators that are highly organized, forward thinking and have the ability to problem solve. Students have the opportunity to enhance these skills through learning by example with regular classroom exercises and participating in the student work placement experience.

PROGRAM HIGHLIGHTS
The role of an office administrator has changed and continues to evolve leading to variety of rewarding careers.

The Office Administration - Health Services Program prepares graduates for current and future office trends. Experienced faculty prepare students to work in dynamic business environments. Students become extremely computer literate through instructional scaffolding. Faculty provides a supportive and professional environment that allows students to build on their current level of knowledge, which leads to mastery of the skills required in a business office.

Students graduate from the program appreciating the value of being an office administrator and become advocates of the profession during their career.

Graduates from the health services stream work in a wide variety of settings including hospitals, doctors’ offices, clinics, pharmaceutical companies, dental offices and departments of government or industry maintaining health services staff.