Take your career in hospitality and tourism management to the next level with Fanshawe’s post-graduate certificate Hospitality and Tourism Operations Management program. Through a combination of coursework and internship, students are prepared for a successful career in a variety of jobs in the hospitality and tourism industry. Upon successful completion of this program, students may be eligible to apply for a 3-year work permit in Canada.
This two-year Ontario College Graduate Certificate program in Hospitality and Tourism Operations Management is designed for university and college graduates seeking a career in the tourism and hospitality sector. The program will focus on hospitality operations within a global economy, encompassing leadership, management, and operations of hospitality and tourism businesses of varying sizes and complexity.



The program consists of five semesters including a paid internship semester, where students can apply their knowledge in the field. You will have the opportunity to network with industry partners in hotels, restaurants and tourism organizations, and will learn from industry professionals with proven leadership and relevant hospitality experience.



Located steps away from hospitality businesses in our London Downtown Campus, you’ll be surrounded by tourism and hospitality industry partners in a dynamic learning environment. Develop the knowledge and skills to work in hotels, restaurants, tourism and travel companies and retirement residences in North America. Upon graduation, you’ll be prepared for first-line supervisory and management roles.



During this program, students will have the opportunity to complete the following industry certificates:

Wine & Spirit Education (WSET)
Prud ‘homme Beer Certification
Smart Serve – Beverage Sales & Service Training
Certificate in Revenue Management (CRMA)
Workplace Hazardous Materials Information System (WHMIS) training
Safe Food Handling training
Certified Guest Service Professional (CGSP)

Graduates of Fanshawe’s Hospitality and Tourism Operations Management program will find fun and exciting employment opportunities in hotels, resorts, convention centres, restaurants, tourism offices or tour companies, including:

guest service agent
guest service supervisor
concierge
restaurant supervisor
reservation supervisor
banquet supervisor
front office supervisor
food and beverage supervisor
housekeeping supervisor
night auditor
sales coordinator
catering coordinator
Did you know Fanshawe consistently ranks high in graduation employment rates among large colleges in Ontario?

Here are some examples of career opportunities for graduates of Fanshawe’s Hospitality and Tourism Operations Management program:

Hotel Team Member
Amazing work opportunities in beautiful 3, 4 & 5 star hotels and resorts around the world in positions such as guest service agents, food and beverage, housekeeping, sales, catering and more!

Resort Staff
Play an integral role in maintaining the efficient operation and resort services, such as golf, spa, ski, tours and recreational activities.

Catering Coordinator
Provide support for the event planning team while also acting as the point of contact for visitors and guests.

Retirement Residence Service & Rec Team
Provides service and recreational support for retirement residences.

Tour Operator & Guide

Customize tour experiences including accommodations, meals, sightseeing and transportation components.