Prepare for an exciting career at Humber. Learn a new skillset to enable you to work with inter-disciplinary teams in hospitals, medical centres, community services, correctional and probation facilities, schools, and in private and public facilities. Guide patients, clients, families and members of vulnerable populations through complex health and social care systems and difficult decision-making processes.

The Systems Navigator graduate certificate program will prepare you for a career in this emerging profession helping individuals manage and co-ordinate their care within the health, community, education and social services fields. Systems navigators assist with navigating complicated and interrelated systems and are the primary source of communication between the inter-disciplinary team and individuals, acting as an advocate and guide.

You will acquire skills to assess diverse clients’ service priorities and to develop personalized care plans. Building on your current professional knowledge and practice, you will learn about the complex systems in which support services are provided to patients and clients. Through hands-on work experience and in-class learning, you can expect to attain and exceed the practice-ready knowledge, skills and attitude employers are seeking. In addition, you will learn the business and economics of service delivery systems and how professional roles and responsibilities intersect.

This program will prepare you for an exciting career in the emerging field of systems navigation.

Graduates will be prepared to work across various health and community service systems and will also have the skills to take on client leadership roles specific to seamless service delivery for patients and clients, often acting as the single point of contact. Career opportunities exist in the fields of nursing, occupational/physical therapy, social services, community services, mental health and addictions, child and youth care, and correctional services.